As the Supporter Services Assistant, you’ll play a key role in managing the administration of our fundraising, donor, and membership activities. You will be the first point of contact for supporters, ensuring every interaction is positive and their queries are handled efficiently. Your work will help keep our systems and processes running smoothly, and you’ll be crucial in fostering strong, long-term relationships with our donors.

About Us:

We’re a long standing North-West charity dedicated to protecting wildlife for the future. Founded in 1962, we form part of The Wildlife Trusts federation, along with 45 other Trusts operating up and down the country for the same purpose. Our staff are made up of a vast array of skills, from conservation to policy, to well-being and finance. You will sit within the Fundraising & Marketing directorate, a team working hard to make sure we’re raising as much money as we can to ensure wildlife has a future.

About You:

You’re a detail-oriented individual with strong organisational skills and a passion for wildlife. You excel at communication and enjoy working as part of a team. With a friendly and welcoming approach, you are committed to providing outstanding service to our supporters.

Why Join Us?

• Be part of a dedicated team making a tangible impact on wildlife conservation.
• Work in a supportive environment where your contributions are valued.
• Use your meticulous attention to detail and love of organisation to keep our wheels turning in a role that puts you front and centre of our supporter service.
• Gain experience in a dynamic role that offers variety and the opportunity to develop your skills and make a difference.

The position is part time, working 28 hours per week. Occasional work outside of regular office hours such as evenings and weekends will be occasionally required.

We offer 28 days holidays (pro rata) plus bank holidays per annum, increasing with length of service. A friendly and flexible working environment with the chance to be a part of the largest nature conservation body in the area, working together to improve our region for nature as well as engaging and inspiring people to connect and take action for wildlife.

Further details including a full Job Description can be found in the Recruitment Pack below.

Please review the Job Description before you apply.

Should you be interested in this position please complete the Application Form and Diversity Monitoring Form and return your application before the closing date stated. Completed applications can be returned via email to applications@lancswt.org.uk.

The Diversity Monitoring form can be completed by clicking here 

Lancashire Wildlife Trust is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.

(CV's will not be considered -   No Agencies)

Closing Date for Receipt of Applications Is:  Sunday 29th September 2024

Interviews:  Wednesday 2nd October 2024